Purchases of Aqua Coins in Aquageorama (in-app purchases on iOS and Android, and purchases on the web version)
| Service provider | IWANAWORKS, K.K. |
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| Seller for web purchases | On the web version, Aqua Coins are sold by the payment service Xsolla as Merchant of Record. Your contract is with the Xsolla company named in your purchase confirmation (for example Xsolla (USA), Inc., 15260 Ventura Boulevard, Suite 2230, Sherman Oaks, California 91403, USA), and the Xsolla End User License Agreement applies. |
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| Representative | Hiroki Nishioka |
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| Address | 2-16-25-101 Ishibashi, Ikeda, Osaka, Japan |
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| Telephone | Disclosed without delay upon request (please contact us by e-mail) |
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| E-mail | nishioka@iwana.works |
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| Price | As shown on the purchase screen in the App (tax included). In Japan: 300 coins = ¥160 / 1,000 = ¥480 / 2,800 = ¥1,200 / 7,500 = ¥3,000 / 13,000 = ¥5,000. Other countries and regions are priced in the local currency of each store. On the web version, the price is the one shown on the Xsolla payment page (currency and tax treatment depend on your country or region). |
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| Other charges | Data communication charges (borne by the customer) |
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| Payment method and timing | In-app purchase through Apple (App Store) or Google (Google Play), charged when the purchase is completed under each store's rules. On the web version, the method you choose on the Xsolla payment page (such as a credit card; varies by country and region), charged when the payment is confirmed. |
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| Delivery | Coins are credited to your balance promptly after the purchase is completed (may be delayed by connectivity) |
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| Returns and cancellation | Because of the nature of digital content, returns and refunds after purchase are not accepted. If a store issues a refund under its own rules, or Xsolla issues one under its terms (web version; contact support@xsolla.com), the corresponding coins are deducted from the balance. |
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| Requirements | iOS 17 or later (A12 chip or newer) / Android 10 or later (3 GB of memory or more) / web version: a browser with WebGL 2 support. The App uses demanding 3D rendering and may run slowly on older devices. |
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| Notes | Aqua Coins can only be used inside the service and cannot be exchanged for cash or transferred. If you sign in with Apple or Google, they can be used on iOS, Android and the web version with the same account. Purchases on the web version require signing in. |
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