Deleting your account and data

App: Aquageorama / 2026-10-17 / Provider: IWANAWORKS, K.K.

1. Delete in the App (accounts registered with Apple / Google)

Open the App and tap Settings (the gear) at the top right of the home screen.
Under "Account" at the top, tap "Delete account".
Check what will be deleted, then tap "Continue" and "Delete". If you registered with Apple, Apple's confirmation screen appears once more (to revoke the link with Apple).

Deletion happens immediately and cannot be undone. Afterwards you can start the App again with a new account on that device.

2. Anonymous (unregistered) accounts

To delete an unregistered account, e-mail us at the address below with the "Account ID" shown at the bottom of the App's settings screen. We will let you know by e-mail once it is deleted.

3. What is deleted

Your tank data (layouts and names)
Your Aqua Coin balance (including paid coins), purchased items and tank slots
Tanks you published to the gallery, likes, and your reports and blocks
Sign-in information (your Apple / Google user ID and e-mail address)

4. What we keep after deletion

Purchase and rewarded-ad transaction records (order IDs, transaction IDs, products, amounts and dates), to process refunds, prevent double crediting and meet legal obligations
Usage and diagnostics data (Firebase Analytics / Crashlytics), which is not linked to your account and is deleted automatically after the default retention periods (Analytics: up to 14 months, Crashlytics: 90 days)

Deleted paid Aqua Coins cannot be refunded. Refunds of in-app purchases follow the rules of the App Store / Google Play.

Contact

IWANAWORKS, K.K.
E-mail: nishioka@iwana.works